Instruction about the Right of Withdrawal

Right of Cancellation

 You can cancel your contract agreement within 30 days in writing (e.g. letter, fax, e-mail) without giving a reason. This ‘cooling-off’ period begins on the day after you have received your insurance policy, contract provisions including general insurance conditions and contractual information, and this instruction in writing. In order to satisfy this cancellation deadline, it is sufficient that you send your notice of cancellation within the cooling-off period.

Your notice of cancellation can be e-mailed to info@exali.com. Alternatively, you can send your notice of cancellation directly to Markel Insurance SE, Sophienstrasse 26, 80333 Munich, Germany. In the event of cancellation by fax, your notice of cancellation must be sent to the following fax number: +49 (0) 89 8908 316 - 99. In the event of cancellation by e-mail, your notice of cancellation must be sent to the following e-mail address: info@markel.de.

Consequences of Cancellation

In the event of an effective cancellation, your insurance coverage ends and Markel will refund the amount of premium that is due after receipt of your notice of cancellation.

Markel may withhold that part of your premium that is due up until receipt of notice of cancellation if you have agreed that your insurance coverage will begin before the cooling-off period has expired. If you have not given such consent or if your insurance coverage does not begin until the cooling-off period has expired, then payments received by both parties must be refunded. Markel will refund your premiums immediately, and no later than 30 days after receipt of notice of cancellation.

Important Information

 Your right of cancellation is excluded if the contract has been executed by both parties in full at your explicit request before you have exercised your right of cancellation. If you cancel a renewed contract, your original insurance contract will continue to apply. Your right of cancellation does not apply to insurance contracts with a term of less than one month or with temporary coverage.