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26.09.2022
IT Professionals Can Also Cause Personal Injury
Personal Injury Due to Programming Error: Singer Falls Five Meters
Due to an error made by an IT service provider, an opera singer fell five meters: Find out more about this real damage event and why personal injuries can happen in any industry...
23.09.2022
Types of Malware at a Glance
Viruses, Worms and Trojans: What Are the Differences and How You Can Protect Yourself
Virus, worm or trojan? We explain the difference between the different types of malware and how you can protect your business from expensive cyber damage.
19.09.2022
Insurance Against Data Loss
Data Loss After Security Update – a Real exali Damage Event
A routine activity turned into a nightmare for an IT service provider: When installing a security update for their client, important data disappeared – and the backup was no help. Read about this damage event to find out whether the service provider and client were able to get out of this tricky situation.
16.09.2022
80.000 Euros in Property Damage
Unintentional Emergency in Server Rooms – a Real exali Damage Event
This event kicked up a lot of dust: A company wanted to clean rented server rooms itself and triggered the extinguishing system. Cost of the damage: 80.000 euros.
09.09.2022
Destroyed Ceiling During Advertising Shoot
Customer Property Damaged During Video Shoot - a Real exali Damage Event
Expensive mistake: A media agency damaged their client’s premises while shooting a promotional video. Read here what exactly happened and who paid for the property damage in the end:
05.09.2022
Protection Against Ransomware
Ransomware Risk: How to Protect Your Business Against Becoming a Digital Hostage
Ransomware attacks are among the top threats in cybercrime. The following article tells you how you can protect your business and what you should do in the event of a successful attack.
02.09.2022
All Important Information At a Glance
Have You Received a Written Warning? This Is How You Should Respond
Written warnings have increasingly become a lucrative business model in recent years, but: Not every written warning is actually lawful. Read about who is allowed to issue a written warning and when and how to respond correctly if you receive a warning:
29.08.2022
Real exali Damage Event
Website Update Error – 90.000 Euros in Revenue Lost
Small mistake, expensive consequences: An IT service provider was supposed to make a small update on his customer’s website and accidentally took all the contact forms offline. Read about how this real damage event from the exali archives ended:
22.08.2022
The Dark Side of the Force
Negative SEO and Black Hat SEO: The Dirty Fight for Keywords
SEO ranking dropped for no reason? How to recognise and protect yourself from a negative SEO attack.
19.08.2022
Keep in Mind: The Risk of Insurance Gaps
Professional Indemnity Insurance or Legal Expenses Insurance?
“If I have legal expenses insurance, I no longer need Professional Indemnity Insurance” - that’s a common misconception that can get expensive. We explain why legal expenses insurance cannot replace Professional Indemnity Insurance, but only supplement it.
12.08.2022
Professional Indemnity for the Self-Employed, Freelancers and Companies
Professional Indemnity Insurance: When is the Best Time to Think About Coverage?
Do you want to start your own business? We tell you why you always need Professional Indemnity Insurance and what benefits founders enjoy.
11.08.2022
How to Avoid Infringing Rights
Top 5 Infringements and How to Avoid them
In addition to being annoying to the self-employed and freelancers, written warnings get very expensive. However, some of them could be avoided right from the start! In the video you will learn which infringements of rights occur most frequently and how to avoid them in the first place.
05.08.2022
Danger of Infringement of Rights
The 5 Most Common Infringements and how to Avoid them
No infringement of rights, no written warning: We tell you which five violations of rights occured most frequently in practice and how you can avoid them...
01.08.2022
Cyber Attack With Far-Reaching Consequences
Ransomware: A Damage Event Involving a Virus and Inadequate Protection
Everything really went wrong here: After a cyber attack, an IT service provider set about restoring the IT systems of a consulting firm. Human error and outdated technology made this project a real gauntlet – resulting in a claim for compensation.
29.07.2022
A Damage Event with Double Damage
Trademark Infringement: An IT Service Provider Forgets to Do his Trademark Research
Extensive trademark research is part of registering a new trademark. But in this real damage event both the IT service provider and his client “forgot” to do it.
25.07.2022
Weak Point Human
Social engineering: When People Become a Risk
Cybercriminals are using social engineering more and more frequently – and above all more and more successfully – as a way of launching attacks. This article tells you how to protect your business and employees.
22.07.2022
A Real exali Damage Event
Lost Customer Key: IT Service Provider Causes 1.400 Euros in Damage
Because he lost the key to his client’s office, an IT service provider faced a claim for compensation of 1.400 euros. Find out how he got through this faux pas and how his Professional Indemnity Insurance helped him:
18.07.2022
Real exali Damage Events From the IT Industry
IT Risks: Lessons Learned and Precautions For Your Business
The IT sector isn’t spared from mistakes, bad luck, and breakdowns. As annoying as that may be for those affected – these damage events show you what you urgently need to keep in mind for IT security. We’ve summed up the lessons learned from these incidents for you in our current article.
04.07.2022
Tips for creating professional videos
Videos For Business: How to Use Moving Images Optimally
Everyone talks about images but not enough about videos: This article tells you how you can increase your sales with videos about your products or services and what you should keep in mind.
01.07.2022
Gateway for Hackers
How to Protect Yourself from Cyberattacks via Adobe Cloud
Working in the Adobe Cloud saves money, time and offers a lot of flexibility. To ensure that these advantages don’t become a gateway for hackers, creative people should take a few security measures – we’ll tell you what to do.
27.06.2022
Cover Cyber Risks
Cyber Risks: This Threatens You and this is How You Can Protect Yourself
Cyber risks is a more important topic than ever as many companies fear business interruptions due to a hacker attack. The good news is that you are not defenseless against these attacks. Find out here how to establish adequate security standards and protect yourself.
20.06.2022
Google Advertising
Google Ads: Everything you Need to Know for Successful Advertising Campaigns
Want to use Google Ads for your business but don’t know where to start? We have summarised numerous tips and information about Google advertisements in our little guide.
17.06.2022
A Plus for Customer Service
Live Chat For Your Business: What you Need to Consider
Faster response times, higher conversion rates, happier customers: There are many reasons to use live chat in your business. But, who should use it and what do you need to look out for? We clarify the most important questions about live chat in customer service.
13.06.2022
Strategies for Online Marketing
Customer Journey: How to Ensure a Successful Customer Journey
What does you customer’s journey look like? What do they experience when they come into contact with your product/service for the first time and ideally buy from you? Creating a customer journey map will help to improve this customer journey.